Jim Adams is an experienced professional in client support and IT services, currently serving as a Client Support Specialist at Accertify, Inc. since 2012, where responsibilities include managing credit card fraud protection for Fortune 100 e-commerce retailers. Prior to this, Jim held the position of National Field Services Support Specialist at Level 10, LLC, managing support for 5,800 technicians and overseeing various aspects of project management and vendor relations. An accomplished IT leader, Jim served as CIO for WHL Mortgage, where foundational IT infrastructure was developed for the startup, and as an IT and Process Consultant for Whitehall Jewellers, achieving a significant reduction in inventory loss. Additional experience includes founding Com Systems Marketing and providing IT support at Wang Laboratories. Jim has a solid educational background from Harper College.
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