Michael Ridings

Help Desk Team Lead at Access411

Michael Ridings has a diverse work experience in the field of IT. From 2015 to the present, they served as a Help Desk Team Lead at Access411. In this role, they demonstrated leadership skills while providing support and assistance to the team. Prior to that, from 2013 to 2015, they worked as an IT Consultant at ResNet Central, where they provided consulting services in the field of information technology. In 2014, they also gained experience as a Summer IT Intern at GEA Group. During this internship, they were responsible for overseeing the imaging and distribution of PC and workstation upgrades, as well as maintaining the help desk ticketing system.

Michael Ridings graduated from York Suburban High School in 2011 with a Diploma. Michael then went on to earn a Bachelor of Arts (B.A.) degree in German from West Chester University of Pennsylvania, completing their studies in 2015.

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Timeline

  • Help Desk Team Lead

    December, 2015 - present