Jim D.

Jim D. has extensive experience in various roles within the technology industry. Jim started their career in 1999 with Dell Technologies, where they served as a Client Technical Support Manager and later as a Service Account Manager. During this time, they implemented cost-saving initiatives and improved customer satisfaction metrics.

In 2008, Jim transitioned to the role of Product Transition Manager, where they focused on revenue growth and cycle time reduction. Jim successfully increased gross margins and productivity while streamlining data reporting processes.

Jim then took on the position of Business Manager, where they optimized lead times and supported the OEM sales organization. Jim later became a Program Manager, overseeing cost optimizations and providing analysis and recommendations to enhance profitability and customer experience.

In 2012, Jim was promoted to Senior Brand Manager, where they successfully increased revenue and forecast accuracy. Jim also developed a whitespace sales program that led to significant market share expansion.

In 2015, Jim transitioned into the role of Marketing Director, focusing on enterprise pricing and analytics. Jim implemented advanced analytics tools and pricing strategies that improved gross margins and accelerated market leadership.

Jim joined Dell's Field Marketing & Programs team in 2017 as Director, where they created and implemented sales enablement initiatives and generated significant revenue through demand generation programs.

In 2020, Jim became the Director of Revenue Operations, where they delivered $750M in pipeline and led initiatives to enhance strategic workload-based solutions in sales teams.

Most recently, Jim held the position of Director of Field Operations at Quest Software, where they managed field operations and played a crucial role in revenue generation.

Currently, Jim is serving as the VP of Sales Strategy and Transformation at Access | Information Management, where they are responsible for driving sales strategy and transformation initiatives.

Jim D. attended The University of Texas at Austin and studied Math and Economics. Jim also obtained certifications in Social Media and Communities (SMaC) from Dell Technologies in 2013 and in Microsoft Certified professional from Microsoft in 2000.