Keith Simon is an experienced professional with a strong background in product analytics, customer success, and consulting. Currently serving as Product Analytics/Ops Director at Access | Information Management since June 2019, Simon focuses on developing models for Managed Service offerings and collaborating with clients through digital document transitions. Previously, as Director of Customer Success at REALDoc®, Simon contributed to innovative SaaS products for the mortgage sector. A seasoned program manager, Simon managed implementations for Oracle and other technology firms, including Agile Software and NEC Solutions. With foundational roles at Deloitte Consulting and Raytheon Company, Simon brings expertise in strategy, technical consulting, and product development. Educational credentials include an MBA from Boston University and both a Master’s and Bachelor’s in Electrical and Electronics Engineering from the University of Massachusetts Amherst.
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