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Fatima N.

IT Support Supervisor at AccessDX

Fatima N. has a diverse work experience in various roles and industries. Fatima currently works as an IT Technical Support Engineer at HoustonTech IT Support since June 2023. Prior to this, they were an IT Support Supervisor at IK Technologies USA starting from September 2020.

Before joining the IT field, Fatima worked as a Procurement & Purchasing Agent at the U.S. Department of State, specifically at the U.S Embassy Kabul, from June 2015 to August 2019. In this role, they were responsible for procuring services and products, handling requisitions, and ensuring adherence to procurement regulations.

Fatima also has experience as an Administrative Office Manager at JAMAL AZIZ CUNSTRUCTION COMPANY from October 2014 to June 2015. Fatima'sresponsibilities included maintaining office service contracts, developing filing systems, and supervising customer services.

Prior to that, they worked as a Procurement Officer/Administrator at Foxtail Logistics from December 2012 to June 2014. In this role, they conducted procurement and logistical arrangements, performed daily procurement actions, and provided support to internal clients.

Fatima briefly worked as an Administrative Officer at VICE Group of Companies in 2012, where they managed office administration, controlled documentation, and coordinated with clients and projects.

Fatima'searlier experience includes working as an Administrative/Procurement Assistant at Foxtail Logistics from October 2011 to September 2012, where they procured office supplies and maintained office furniture and equipment.

Fatima's career began as a System Analyst at Standard Chartered Bank from June 2002 to July 2007. In this role, they defined project requirements, monitored project progress, and maintained system protocols.

Overall, Fatima has a strong background in IT support, procurement, administrative management, and project coordination.

Fatima N. completed their Bachelor of Business Administration (BBA) degree in Accounting and Finance from Maryam University between 2012 and 2015. Fatima then pursued further education at Houston Community College from 2019 to 2020, where they earned a degree in Health/Health Care Administration/Management (CMAA). In addition to their formal education, Fatima obtained multiple certifications, such as the Eagle Award from the U.S. Department of State in 2016 and 2017, the Mission Honor Award for Outstanding Teamwork, Customer Support, Initiative, and Productivity in 2018, and another Eagle Award from the U.S. Department of State in 2019. More recently, in 2022, they acquired certifications in HIPAA Awareness for Business Associates, HIPAA Security, and HIPAA Security Certificate from HIPAA Training. Fatima also completed various training courses at the Foreign Service Institute, including PA-394 ARIBA Contracts ILMS in 2016, and they completed additional training courses in procurement, procurement planning, procurement integrity, purchase card certification, simplified acquisition procedures, and electronic communication.

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Timeline

  • IT Support Supervisor

    September, 2020 - present