NH

Nicholas Hines

MSP Field Engineer at Access One

Nicholas Hines has a diverse work experience in various roles and industries. Nicholas started their career as a Maintenance worker at Pioneer Gardens from 2008 to 2014. Then, they worked as a Media Advisor at Client Services, where they provided technical support and equipment troubleshooting for faculty and staff from 2015 to 2017. Subsequently, they joined JPMorgan Chase & Co. as a Remittance Processor from 2017 to 2019.

In 2019, Nicholas worked as a Field Technician at AKIRA/shopAKIRA.com and as a Roam Deployment Technician at BCU. Later in 2020, they moved on to Proven IT, where they worked as an Engineer until 2022.

Nicholas then joined Access One, Inc. in December 2022, initially working as an MSP Field Engineer and then transitioning to a Help Desk Technician role in March 2022. Additionally, they have also been involved with South Park Baptist Church since 2012, serving as a Video Production Team Member and a Sound Engineer.

Overall, Nicholas Hines has gained extensive experience in technical support, equipment maintenance, and customer service roles throughout their career.

Nicholas Hines earned their Bachelor's degree in Computer Studies from Saint Xavier University. Nicholas attended the university from 2013 to 2017.

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Timeline

  • MSP Field Engineer

    December, 2022 - present

  • Help Desk Technician

    March, 2022