Privately-owned, Chicago-based Access One provides a robust line of voice, data, Internet, networking, colocation, and Managed IT Services to smallto medium sized businesses. Access One provides clients the finest, most reliable business communication services and support in the industry and is proud to be one of the only service providers withan A+ rating from the Better Business BureauÂ:registered:, Serving Chicago & Northern Illinois.Known for both their unparalleled customer service and cutting-edge network, Access One provides growing businesses with a complete end-to-end communication solution for traditional and multimedia applications. Their scalable, high-capacity infrastructure coupled with their continued network investment enables them to expand their product portfolio, remain competitively priced, and create highly effective, customized solutions to businesses.

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Access One

Access One's headquarters in Chicago, IL, United States

This department focuses on designing and implementing technical solutions that meet client needs and improve service delivery.

Solutions Architecture

The Engineering Team at Access One specializes in designing, implementing, and maintaining the company's robust line of voice, data, Internet, networking, colocation, and Managed IT Services. This team ensures the infrastructure is scalable, reliable, and cutting-edge, supporting everything from traditional to multimedia applications. They work collaboratively to develop customized solutions, continually invest in network improvements, and uphold Access One's renowned customer service standards. The team includes experts in various disciplines such as Switch Engineering, UcaaS, NOC, Cloud, VoIP, and Automation, allowing them to address a wide array of technical challenges and drive innovative service offerings for their clients.

Engineering Team

This department is responsible for maintaining client relationships and managing the delivery of services to ensure customer satisfaction and retention.

Account Management

The Management Team at Access One spearheads strategic planning, operational leadership, and resource allocation to ensure seamless delivery of voice, data, Internet, networking, colocation, and Managed IT Services. Comprising diverse roles from HR to Sales and DevOps, the team collaborates to maintain the company's reputation for excellent customer service and reliable communication solutions. Their work focuses on scalability, cost-effectiveness, and customized solutions to meet the evolving needs of small to medium-sized businesses in Chicago and Northern Illinois.

Management Team

This department provides technical support and assistance to users for resolving IT-related issues.

Help Desk Services

The Project Management Team at Access One leads and coordinates the planning, execution, and delivery of voice, data, Internet, networking, colocation, and Managed IT Services projects for small to medium-sized businesses. They ensure projects are completed on time, within scope, and budget while maintaining high standards of reliability and customer satisfaction. The team collaborates closely with clients and internal departments to create customized, scalable communication solutions that align with the company's commitment to unparalleled service and cutting-edge technology.

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Other teams

Engineering Team

Account Management

Management Team

Help Desk Services

Project Management Team