Casey Doolan

Casey Doolan is an experienced IT professional with a diverse background in technical support and team leadership. Currently serving as Team Lead Desktop Services and Support Engineer at AccessOne since April 2022, Casey previously held positions including IT Support Technician at Rodgers Builders, Inc., and Help Desk Consultant at MassMutual. With a strong foundation in technical support, Casey has effectively provided assistance to over 9,000 advisors utilizing Salesforce at MassMutual and has developed expertise in tracking and resolving application-related issues at MetLife. Prior experience includes roles at Spencer Gifts, the US Army, Verizon Wireless, and Alltel Wireless Communications, where Casey showcased skills in customer service, training, and management. Casey holds a Bachelor's degree in Criminal Justice from Arizona State University and an Associate of Arts and Sciences in Information Technology/Networking from the University of Phoenix.