John Smith

John Smith is an experienced business services executive with 25 years in delivering enhanced customer experiences and operational efficiencies. Currently serving as Operations Director at Accion Labs since January 2013, John focuses on helping organizations grow through superior customer service. Prior to this role, John was a Business Consultant at ITC Infotech, applying business psychology methodologies to strategic planning and team training. Earlier professional experience includes working as a Technical Lead at Symphony Teleca, where strong skills in database design using ORACLE and SQLServer were developed. John holds an Executive Management degree from the Indian Institute of Management, a Certified Corporate Director designation from the Institute of Directors (India), and a Master of Computer Applications from Utkal University.