Caroline Waters

Caroline Waters is a seasoned healthcare professional with over three decades of experience in nursing and case management. Currently serving as the Lead Complex Case Manager at Accolade, Inc. since September 2012, Caroline specializes in assisting individuals with complex health needs by developing personalized care plans that enhance health outcomes and optimize healthcare costs. Previous roles include Lead Nurse Case Manager, where Caroline contributed to the growth of a startup, and Clinical Health Associate, focusing on symptom triage and barrier resolution. Caroline's extensive nursing background includes positions such as Home Health Nurse, School Nurse, and Emergency Room Nurse across various institutions, complemented by a Bachelor of Science in Nursing from Lycoming College.