Deepak Kumar is an IT professional based in Dubai, UAE, with over 15 years of experience in IT service delivery, project management, and service desk operations within multinational environments. Currently serving as a Senior Information Technology Specialist at Accor, Deepak delivers IT services across multiple sites, manages incident and change management processes, and leads IT infrastructure projects. Previously, Deepak held positions such as IT Manager at FCS Software Solutions Ltd and German IT Support Specialist at Mövenpick Hotels & Resorts. Deepak is certified in ITIL® V3, MCSA, CCNA, and holds a Lean Six Sigma Black Belt, with proficiency in German, Hindi, and English.
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