Ellis Chen currently serves as the Director of Customer Engagement (CRM) for ALL Loyalty & Omnichannel in Europe and North Africa at Accor, a position held since September 2022. Prior to this role, Ellis was with PlayStation from February 2017 to August 2022 as the Global Customer Engagement Program Strategy and Delivery Lead. Additional experience includes serving as CRM Manager at PlayStation and eCRM Manager at Alpharooms.com. Ellis began a career at Hotels.com, earning recognition as an Email Deployment Executive, working as an ExactTarget email consultant in London. Previous roles also include Marketing and Communications Executive at AVA, Marketing Assistant at Eden Brown, and a dual role in Marketing Assistant, Customer Service, and Business Development Assistant at Allergymatters. Ellis holds a Bachelor's degree in Marketing from the University of Portsmouth.
This person is not in any teams
This person is not in any offices