Mahima Raghavan is currently the Director of Service Transition and Acceptance at Accor Tech, where they lead IT transition programs and collaborate with stakeholders to ensure user satisfaction. Previously, Mahima held various roles at Cisco, including Strategy & Planning Manager and Continual Service Improvement Manager, focusing on strategic alignment and enhancing customer experience. Mahima's extensive background in consulting and network engineering includes leading complex projects and driving improvements across multiple teams. They hold a Bachelor of Engineering in Electronics and Communications from Anna University and a PGDBA in Customer Relationship Management from Symbiosis Centre for Distance Learning.
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