Massenet Pascal is currently the VP of Special Projects at AccorHotels, a position they have held since 2017. Previously, from 2009 to 2017, they served as the VP of Loyalty & Customer Knowledge Systems and the VP of Reservations Systems at Accor. In these roles, Massenet was responsible for developing loyalty management systems and the Central Reservation System for over 3,000 hotels in the Accor group.
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