Mathieu Gorju has been with Accor since December 2010, currently serving as Tribe Tech Lead - Customer Services, responsible for delivering solutions for contact centers related to reservations and customer care, as well as the FAQ assistance website. Previously held roles at Accor include IT Delivery Manager for Guest & Booking tools, focusing on customer knowledge and reservation management, Product Manager for the Hotel Distribution Portal, overseeing strategy and applications in hotel distribution, and IT Application Manager for the RESA web booking application. Before joining Accor, Mathieu Gorju worked at SQLI Group as an Ingenieur Concepteur Développeur. Mathieu Gorju's educational background includes a DESS in multimedia document engineering, a Licence and Master in MIAGE, and a Licence in Computer Science, all obtained from institutions in Evry, along with a DUT in management computer science from IUT d'Orsay and a scientific Baccalauréat.
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