Olivia Lam is an experienced professional in the hospitality and education sectors, currently serving as a Guest Services/Reservations Agent at Accor since September 2023. Prior experience includes roles at Brisbane Powerhouse as a Visitor Services Attendant and various positions in childcare, such as Assistant Educator at C&K - The Creche and Kindergarten Association and Guardian Childcare & Education. Olivia has also worked as a Guest Service Agent at CLLIX Apartments and Hotels, Retail Staff at O'Brien Group Australia, and Raceday Event Attendant at Brisbane Racing Club. Previous positions encompass data entry and sustainability certification assistance at Ecotourism Australia, market research for YMCA Brisbane, and product development consulting for Brisbane Marketing. Olivia is pursuing a Master of Teaching in Early Childhood Education at Southern Cross University and holds a degree in Tourism, Hotel and Event Management from The University of Queensland.
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