Pascal Guyon

Pascal Guyon has extensive experience in project management and IT within the hospitality sector, spanning over three decades. Currently serving as the Knowledge Process Owner for Accor since January 1998, Pascal promotes the use of ServiceNow knowledge management to enhance support team efficiency and self-care content for hotels. Roles also include being the Scrum Master for the Hotel Onboarding Transformation Team and managing guest technology solutions in collaboration with marketing and procurement. Previous experience includes significant positions at Costa Crociere and Croisieres Paquet, focusing on IT management and systems adaptation. Pascal holds a DESCAF degree in Commerce and Management from École Supérieure de Commerce Et de Management and education from INIG.