Reema Chugh

Reema Chugh, CLMP, is the Director of Loyalty and Partnerships at Accor India, where they focus on driving customer engagement, strategic alliances, and revenue growth. With experience spanning over a decade, Reema has held roles such as Lead Loyalty Consultant at Epsilon and CRM Manager at MRM//McCann, where they designed and implemented customer loyalty programs for notable brands like IKEA India. Reema began their career as a Management Trainee and has developed expertise in customer loyalty and market strategy across various industries, including retail and hospitality. They hold a degree from the Balaji Institute of Modern Management.