Jamie Smith

Jamie Smith has extensive experience in support operations, currently serving as a Senior Support Operations Analyst at Accruent since January 2019, where responsibilities include support for VX Maintain and Kykloud. Prior roles at Accruent include Senior Support Operations Analyst, Support Manager, Associate Support Manager, and Software Support Specialist I. Previously, Jamie worked at Orchard Information Systems Limited from October 2015 to January 2019 as a 2nd Line Product Support Specialist, focusing on the Advanced financial application suite. Jamie's career began at Sage from January 2004 to October 2015 as a Technical Support Advisor, providing support for various Sage products to end users and accountants.