Lloyd Coles is a Solutions Consultant at Accruent since December 2022, bringing extensive experience in customer success and business analysis. Previously, Lloyd served as a Senior Customer Success Manager at The Modular Analytics Company and a Senior Business Analyst at NICE Ltd. Lloyd's career began at Tesco PLC, where roles included Customer Insight Analyst and Contact Experience Analyst, focusing on data interrogation, stakeholder communication, and customer-centric improvements. Lloyd has a background in supervising teams, training stakeholders, and producing performance reports. Education includes a BSC (Honours) in Creative Technology and Production from Atrium - Glamorgan University, completed in 2008.
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