Michael Michel is a seasoned professional with extensive experience in customer support and management. Currently serving as a Principal Support Engineer at Accruent since August 2015, Michael specializes in world-class customer service and issue resolution, leveraging expertise in SQL Server and MySQL. Prior roles at Accruent include Software Support Specialist II and Software Support Specialist I, focusing on level 2 escalations and customer support for facilities management software. Earlier experience includes a staff position at the Austin House Of Prayer, leading events and marketing projects, and managing operations at Day & Night Waters, where database management and customer service were key responsibilities. Michael holds a Bachelor of Arts in Philosophy from The University of Texas at Austin.
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