Vanessa Cano, MSILS, is an experienced Customer Experience Manager at Accruent, where responsibilities include partnering with clients to achieve business goals using Accruent software products. Prior to this role, Vanessa served as an Outlet Manager at Ace Hotel / Atelier Ace, overseeing a staff of over 40 and managing special events, menus, and staffing. Vanessa holds a Master’s degree in Library and Information Science from Pratt Institute and a Bachelor of Arts in English Language and Literature from UMass Boston.
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