Mark Mayfield

Vice President, Service Development and Delivery at Accruit LLC

Mark Mayfield has a diverse work experience in the field of service development and delivery, as well as information technology. Mark currently holds the position of Vice President of Service Development and Delivery at Accruit, LLC since November 2021. Prior to this, they served as the Director of Service Development and Delivery at the same company from October 2019 to November 2021. Mark also worked as a Service Development Project Manager at Accruit from June 2019 to October 2019.

Before joining Accruit, Mark Mayfield was the Principal of Mayfworld Consulting, their private consulting firm focused on technical and business process optimization. Mark provided guidance, training, and implementation plans for corporate clients, including Fortune 500 companies, from January 2018 to June 2019.

From May 2014 to November 2017, Mark Mayfield held the role of President of DMX ENGAGE and Vice President of Direct Mail Marketing Services at Ruffalo Noel Levitz. Mark led and made key decisions for the DMX business, achieving profit targets in their first year.

Mark Mayfield's career started at DMXENGAGE in 1997, where they held several roles. Mark served as the Vice President of Information Technology from 2009 to April 2014, playing an integral role in the company's growth and management. Notably, they led the relocation of the company's IT infrastructure and the integration of a new project management and accounting software platform.

Earlier, they served as the Assistant Vice President of Information Technology from 2007 to 2009, overseeing the integration of third-party software solutions for various business processes. Mark also held the positions of Information Technology Director and Information Services and Quality Control Manager, where they led risk management, quality control efforts, and developed processes and procedures for mailings, data cleansing and transformation, and postal sorting.

At the start of their career, Mark Mayfield served as the Information Services Manager, responsible for managing the IT department, operations, and projects. Mark implemented a dynamic database cleansing process to improve data quality and client communications.

Overall, Mark Mayfield's experience showcases their expertise in service development, information technology, and process optimization within various organizations throughout their career.

Mark Mayfield completed their education from 1983 to 1987 at East High School. Mark then went on to pursue a Bachelor's and Master's degree in Aeronautics & Astronautics from Stanford University, which they completed between 1987 and 1992. In terms of additional certifications, they obtained a Certified Scrum Master certification from the Scrum Alliance in June 2013. Mark also holds a CDMP (Certified Direct Mail Professional) certification, although the details of its institution and date of obtaining are not provided.

Links

Org chart

Timeline

  • Vice President, Service Development and Delivery

    November, 2021 - present

  • Director, Service Development and Delivery

    October, 2019

  • Service Development Project Manager

    June, 2019

View in org chart