Nicki Kaplan is an accomplished project manager with extensive experience in leading client-facing projects at AccumTech since October 2020, where responsibilities include mentoring, process improvement, and serving as a Jira expert. Prior to this role, Kaplan served as an associate project manager, refining project management processes and training new team members. Additional experience as an author includes self-publishing a middle-grade fiction chapter book and donating proceeds to animal welfare organizations. Previous roles as a business support analyst and product development intern showcase expertise in technical requirements drafting, competitive analysis, and marketing strategies. Kaplan holds a Master’s Degree in Media Innovation and Entrepreneurship along with a Bachelor of Science in Journalism from Northwestern University.
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