Stone Crews

Technology Support Specialist at Accushield

Stone Crews has a diverse work experience in various roles and companies. Stone started their career in 2019 as a Camp Counselor at WinShape Camps and later transitioned into the role of Campus Recruiter and Operations Leader.

In 2020, Stone joined Wolf Radio as a Webmaster, where they were responsible for posting blogs, fixing broken links, and improving user-friendliness. Stone later took on the roles of Web Service Director and Creative Team Lead, where they designed and implemented web applications, maintained graphic standards, and utilized front and backend development languages. Stone worked at Wolf Radio until 2022.

Stone also worked at the University of West Georgia, where they started as an ITS Student Assistant in 2020 and was promoted to ITS Student Technician - Team Leader in 2022. In this role, Stone collaborated with staff and junior techs to resolve network issues, train student technicians, and analyze escalated tickets. Stone played a key role in reducing malfunctions and resolving escalations. Stone also collaborated with non-technical team members on how to communicate technical issues to customers.

Most recently, Stone joined Accushield® in 2023 as a Technology Support Specialist. No end date is specified for this role.

Stone Crews attended the University of West Georgia from 2017 to 2022, where they earned a Bachelor's degree in Management Information Systems. In addition to their degree, Stone also obtained several certifications. In December 2022, they received the CyberOps Associate certification from Cisco. Stone also achieved the President's List recognition from the University of West Georgia in December 2021, indicating high academic achievement. In February 2023, they obtained the Technical Support Fundamentals certification from Coursera.

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