Ace Cloud Hosting

Ashutosh A. is a Customer Success Leader with a proven track record in SaaS and cloud services, managing teams across the US, UK, and APAC. Currently serving as the Head of Customer Success at Ace Cloud Hosting, Ashutosh has built a 15-member team and significantly reduced churn by 30%, while improving Net Revenue Retention to 108%. Previously, Ashutosh held positions at Rackspace Technology, BT, and Barclays, fostering customer relationships and driving service improvements. Ashutosh earned an Executive Programme in Business Management from the Indian Institute of Management, Calcutta in 2023.

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Customer Success

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