Donna Rice

Donna Rice is a seasoned professional with extensive experience in customer experience, training, and operational consulting across various industries. Currently serving as a Store Operations Consultant for Ace Hardware Corporation since November 2016, Donna focuses on enhancing customer experiences and engagement using multiple data sources and actionable store procedures. Previous roles include Senior Trainer at Follett Higher Education Group, Business Training Specialist at OfficeMax, and Trainer at Sharp Electronics Corporation, where contributions led to significant improvements in training and customer service efficiency. Donna holds a Bachelor of Arts in Music Business from Elmhurst College and possesses a strong background in curriculum development and training for diverse audiences.