Gregory D.

Gregory D. has extensive experience in e-commerce operations and quality assurance, currently serving as a Senior E-Commerce Specialist at Ace Hardware Corporation since October 2010. In this role, Gregory is responsible for order management, system issue resolution, and the execution of various programs such as BOPIS and BODFS. Prior positions include Quality Assurance Associate and Care Center Analyst, where Gregory played a crucial role in implementing a new e-commerce platform, conducting testing, and providing training. Additional experience includes roles in order management and customer service at Lawson Products, Redbox, Hub Group, and Comtrak Logistics, highlighting proficiency in process optimization and operational efficiency. Gregory holds an Associate of Science degree in Computer Science from City Colleges of Chicago-Harry S Truman College.