Simone Falasca is a manager with 13 years of experience in the utilities sector, specializing in the management and implementation of information systems and operations, particularly in billing and business process improvement. They served as a Business Analyst at Accenture from 2007 to 2010, and held various roles at Acea between 2016 and 2020, including Responsabile Customer Transformation and Responsabile Fatturazione. Currently, Simone is responsible for Customer Transformation at Acea Energia, overseeing project management initiatives and customer experience development. They earned a Master's in UX Design Essentials from Talent Garden Innovation School in 2019 and have a Laurea Specialistica in Ingegneria Gestionale from Università di Roma Tor Vergata.
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