Adil Umar

Adil Umar is a CCaaS Specialist with over five years of experience in driving cloud contact center solutions and enhancing customer experience. Currently, they serve as a Senior Cloud Telephony Engineer at Acefone and have held positions as a Cloud Engineer at Real Time Data Services and a Network Engineer at Times Internet. Adil previously interned as an Engineer at NTPC Limited and worked as a Senior Associate at Innodata Inc. They earned a Bachelor of Technology in Electronics and Communication from Jamia Hamdard.