Rahul P. is an experienced professional in the fields of service delivery, operations analysis, and technical support. Currently serving as the Assistant Team Lead for Service Delivery & Onboarding at Acefone since April 2021, Rahul leads a team of Cloud Telephony Engineers and has successfully enhanced the onboarding process for high MRR clients. Previous roles include Senior Operations Analyst, where Rahul identified operational improvements resulting in a 20% productivity increase, as well as roles at Tech Mahindra and Concentrix Limited, where exceptional customer support and technical troubleshooting were demonstrated. Rahul holds an MBA in International Business from Chandigarh University and a BTech in Electrical, Electronics, and Communications Engineering from Kurukshetra University.
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