Rohit Sharma is a customer communications and experience professional with over 5 years of expertise in B2B SaaS. Currently serving as a Sr. Customer Success Engineer at Acefone (Tata Tele Services), Rohit has achieved over 90% customer retention across more than 1500 enterprise clients, including major accounts like Kotak and Indusind Bank. Previously, as an Academic Counselor at CollegeDekho, Rohit assisted over 500 students in selecting appropriate courses. Rohit holds a Bachelor of Computer Science from RD Engineering College and has pursued various professional development courses in digital design and corporate automation.
Location
Gurgaon, India
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