Pablo Sanchez is the Responsable Service Manager at Acens, part of Telefonica Tech, where they manage a team focused on continuous improvement and client satisfaction. With extensive experience across various companies and roles, Pablo has excelled in service management, project direction, and technical consulting from both internal and external perspectives. They possess strong technical skills in support systems, communications, and database management, and are well-versed in methodologies such as ITIL. Pablo previously worked at Telefónica and IBM, contributing to diverse projects that emphasized quality service delivery and client relations.
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