Shakera P. is a Business Intelligence Analyst with extensive experience in data analysis and process improvement across various industries. Currently at Acer, Shakera captures pricing and revenue-optimization requirements, producing detailed business requirements documents that have reduced decision cycle time. Previous roles include enhancing customer segmentation strategies at Mindtree, resulting in increased marketing effectiveness and retention, and streamlining operations at Tech Mahindra through business workflow analysis. Earlier experience at Mphasis involved building reconciliation dashboards for billing management, while at HDFC Bank, Shakera managed customer relationship lifecycles and improved operational efficiency. Shakera holds a Master's degree in Information Systems Technology from California State University-San Bernardino and an MBA from Kousali Institute of Management Studies in India.
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