Ryan Jackson is the IT Manager at Achieva, where they lead the design and execution of technology infrastructure, driving efficiency and innovation across the organization. Previously, Ryan served as an IT Support Technician at ConnectWise, providing end-user support and resolving various technical issues. Ryan holds a Bachelor of Science in Computer Information Systems and an Associate's degree in Technical Studies, both from California University of Pennsylvania. Currently, Ryan oversees the IT help desk and manages support for over 600 end-users across multiple locations while ensuring compliance with industry standards.
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