Nimi Adeyemo is an experienced Customer Success Manager currently at Achievers since June 2025, previously serving in similar roles at Planful and FreshBooks, where significant contributions included enhancing customer retention and satisfaction. At Planful, Nimi played a crucial role in achieving record net retention rates in 2024, while at FreshBooks, Nimi managed a diverse portfolio of clients to provide tailored solutions. Earlier experience includes being an Account Executive at Info-Tech Research Group, where Nimi led revenue initiatives, and foundational roles at USPORTS as a Varsity soccer player, Woodbridge Soccer Club as a Marketing Intern, and Sport Chek as a Sales Associate. Nimi holds a Bachelor of Arts degree in Sociology from Western University, obtained in December 2020.
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