Shannon Ryan started their career at EF Educational Tours as a Customer Experience Specialist and later moved up to become a Sr. Tour Consultant. During this time, they increased NPS by 60% and managed a large number of accounts. Shannon then transitioned to Achievers as a Global Sales Enablement Specialist, where they revamped the SDR onboarding program and created content to educate SDRs & AEs. They later joined The Enablement Squad as a Member to network and share best practices with other Enablement practitioners. Shannon holds a Bachelor of Arts in English Language and Literature and a degree in Strategic Copywriting.
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