Gerben Douma

Gerben Douma is an accomplished professional with extensive experience in product ownership and business improvement, currently serving as a Product Owner and Business Improvement Manager at Achmea since June 2020. Prior to this role, Gerben worked as a Business Consultant at Gjald from April 2017 to June 2020, focusing on optimizing and implementing AFAS software across various sectors. Earlier experience includes a solo traveling journey across Asia and Europe, an internship as an Assistant Project Manager at Smaato, and conducting a graduation project at the municipality of Súdwest-Fryslân that involved CRM system implementation. Educational background includes a Master of Science in Business Administration with a specialization in Change Management from the University of Groningen and various degrees in Business Administration and Marketing from other esteemed institutions.