Norbert Evers

Norbert Evers is an experienced Agile and LEAN coach currently working at Achmea since January 2014, where roles include Team Manager Medische Dienst and Klachten Teammanager within the Achmea Claims Organization. Responsibilities encompass the management of medical acceptance policies, claim assessment, team coaching, and improving complaint handling processes. Prior experience includes serving as a Lean Advisor at Eureko Sigorta, leading a LEAN program, and holding various positions in Achmea that focused on project leadership, LEAN implementation, and management training. Norbert Evers holds a Master of Business Administration from Erasmus University Rotterdam and has pursued further education at institutions such as Nyenrode Business University and Achmea Academy.