Daniela Ventura is a Senior Multimedia Designer at ACI Informatica since December 2015, with expertise in technical writing, multimedia design, content creation, and providing online and telephone support to customers. Previously, from November 2008 to September 2014, Daniela served as a web editor at the same company, focusing on CMS user manual editing, delivering online and on-site training to marketing teams, and offering customer support. Daniela holds a Master's degree in Multimedia from Università degli Studi di Firenze, completed in 2007, and an undergraduate degree from Alma Mater Studiorum – Università di Bologna, obtained in 2004.
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