Ebrahim Hammad

Ebrahim Hammad has over a decade of experience in various managerial and customer service roles. Ebrahim began as an Administrative Manager at Bahrain 10 Publicity Marketing Co. W.L.L from February 2010 to June 2013, focusing on IT planning and device troubleshooting. Ebrahim then transitioned to Bahrain Concierge from July 2013 to September 2015 as a VIP Concierge, managing communications and requests from high-profile clients. From October 2017 to April 2021, Ebrahim worked at ACI Worldwide, initially as an Associate Customer Advocate, later promoted to Sr Customer Advocate, where responsibilities included managing customer software and license requests, and ensuring stakeholder requirements were met. Ebrahim holds a Bachelor's degree in Business Information Systems from the University of Bahrain, completed in 2013, after graduating from Ahmed Al-Omran Secondary Boys School in 2008.