Manoj K is a results-driven Senior Quality Assurance Specialist with over 7 years of experience in transforming traditional QA practices through AI and automation. Currently at Acko, they lead initiatives to streamline SOPs and reduce claim processing errors in Health and Motor verticals, enhancing customer satisfaction and operational efficiency. Previously, Manoj worked as a Quality Analyst at Admiral Group Plc, where they managed back-end reports to reduce errors and improve efficiency. They are certified in Microsoft Power BI and possess a strong focus on building scalable, data-informed QA systems.
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