Uday Kumar KM is a Genesys specialist with extensive technical expertise in Genesys Engage and Genesys Cloud CX. Currently serving as a Senior Technical Lead at ACL Digital, Uday has previously held roles such as Senior Technical Consultant at Conn3ct and Senior System Engineer at Wells Fargo. Uday's experience includes implementing and supporting Genesys solutions, as well as providing technical support in various environments. Uday holds an Engineer’s Degree in Information Technology from Jawaharlal Nehru Technological University.
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