Annick Mertens has extensive experience in customer service and commercial support, having worked at SKF from November 2008 to January 2019 as a Customer Service Representative and later in various roles including Business Support for the Industrial Sales Channel and Marketing Assistant from January 2020 to August 2023. Previous positions include Export Coordinator at Pierre Marcolini - Les chocolats de l'Iris and Commercial Assistant at Total Petrochemicals. Annick currently serves as Responsable secteurs support syndical at CGSLB since September 2023 and has voluntary experience as a bénévole at De Kampenhoeve Ster VZW in late 2018. Academic qualifications include a degree in International Business with Distinction from Ecole Pratique Hautes Etudes Commerciales and further studies in International Marketing and Graphic Design.
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