Ricki Smith

Ricki Smith is a seasoned executive with extensive experience in leadership roles across various organizations in the health and community services sectors. Currently serving as the Chief Executive Officer of ACNA since April 2015, Ricki oversees Australia's largest not-for-profit assessment and case management organization, supporting approximately 100,000 individuals annually in accessing government-subsidized support. Prior to this, a tenure as Head of Partnerships and Strategic Alliances at Silver Chain Group involved strategic business development beyond traditional markets, while earlier roles included Head of Personal Loans and Insurance at Bankwest and Group General Manager at HBF Health Inc, focusing on member engagement and service diversification. Ricki began a career in marketing as an Account Director at Marketforce. Educational qualifications include an MBA and DBA from The University of Western Australia.