Ali A.

Ali A. is an experienced operations manager currently serving as the APAC Operations Manager at Acora, a UK-based IT services and technology company, since August 2020. In addition to this role, Ali A. has held the positions of Shared Services Manager and Service Desk Manager, demonstrating expertise in managing IT support and cloud solutions for mid-market organizations. Prior to Acora, from February 2016 to August 2020, Ali A. worked at Plan-Net as a Service Desk Manager and Team Leader, focusing on client support and team management to ensure compliance with service level agreements and key performance indicators. Ali A.'s career began at Computacenter as an IT Analyst between September 2014 and December 2015. Ali A. holds a BSc Hons in Applied Accounting from Oxford Brookes University, earned between 2011 and 2015.