Benjamin Whitehead is a seasoned IT and cybersecurity professional with extensive experience in project and support services. Currently serving as the Director of Project and Support Services at Acora since June 2020, Benjamin leads initiatives to assist mid-market organizations in modernizing their IT infrastructure. Previously, Benjamin held various positions at Plan-Net from July 2007 to January 2024, ultimately becoming the Head of Project & Support Services, where responsibilities included developing client engagements and ensuring service delivery excellence. Notable roles at Plan-Net also included Senior Service Delivery Manager and Service Desk Manager, with achievements that included recognition for service quality at Rothschild Bank. Earlier experience includes managing the Service Desk at the Financial Conduct Authority, overseeing a team that supported over 3,000 staff across multiple sites. Benjamin holds an ITIL V3 Expert certification and is PRINCE2 certified.
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