Jeff S. is an accomplished IT and service delivery professional with extensive experience in IT service management and operational leadership across various sectors. Currently serving as ITSM Service Lead at Acora since July 2025, Jeff has held significant roles including Network Governance Lead at Aviva and Senior Manager of Operational Service Delivery at Xuper. Previous positions feature responsibilities such as Service Operations Manager at Roc Technologies, where accountability extended to Incident Management and Service Delivery Engineering, and Service Delivery Manager roles at Netcompany and Logicalis UK, focusing on application managed services and governance functions. Jeff's career also includes key contributions to Vodafone and Virgin Money, where expertise in service development and technical consulting was pivotal. Overall, Jeff S. combines technical proficiency with strong team management and strategic service delivery capabilities.
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