Ryan Hanna

Ryan Hanna is an experienced program manager currently serving as a Sr. Manager for Customer Support Platforms & Analytics at Acorns, focusing on service automation and AI-enablement within post-sales operations. Previously, Ryan worked at Meta as a Program Manager in the Reality Labs, where they managed critical programs for customer service teams and led AI and automation practices. Ryan's diverse background includes roles at SmartThings in Business Intelligence, as well as experiences in non-profit fundraising and professional baseball. They also contributed as a Peer Mentor at Lafayette College, where they assisted student athletes in navigating their academic challenges. Ryan holds a B.A. in English and Spanish from Lafayette College.