Alex Burton began their career in technology in 2003 as a Resource Specialist at IBM, where they provided IT support and managed the resource database. In 2006, Alex transitioned to Apple Retail as a Mac Genius, excelling in customer service and technical problem-solving, before taking on a leadership role as Lead Genius. They led a team while overseeing customer satisfaction metrics and implementing new company strategies until 2015. Currently, Alex serves as a Principal Systems Administrator and IT Projects lead at Acquia, building on their extensive background in systems administration and team leadership.
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